Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • We respect your privacy 100%. The protection and proper use of your personal information is taken seriously. We take great precautions to safeguard any of your information in our possession.

    Orders placed on walkonwaterfl.com are processed using protected software so that your personal information remains strictly private.

    We accept Visa,Mastercard, Discover and American Express.

    Product information on walkonwaterfl.com are available in Walk On Water stores while supplies last. In some cases, merchandise displayed for sale on walkonwaterfl.com may not be available in Walk On Water stores. Because we are a boutique store some quantities may be limited. If an online product is on backstock please allow an additional 7-10 days for delivery.

    Sales Tax
    Walkonwaterfl.com will assess a sales tax to customers whose purchases will be delivered to addresses in accordance to the respective state's sales tax laws, rates, and exemptions.

    Customer Care & FAQ Telephone Assistance:
    We encourage our customers to allow us to help you find the right product and size. Don't hesitate to call us at 407-805-0477 during business hours for assistance.

    Order Status/Tracking:
    Once we receive and process your order, you will be sent a confirmation via e-mail. You will also be notified via e-mail once your order has shipped.

    Returns & Exchanges
    On-line Merchandise: All returns must be postmarked within 14 days of receipt of purchase. Merchandise must be returned in original condition, with original tags attached. Upon acceptance of return, we will exchange for like items or, if you choose, credit your Visa, MasterCard, Discover or American Express. Shipping charges are non-refundable.